Business Community Planning with AI, in times of COVID-19 and WFH

Course Fee: Rs. 400/-


  Business Community Planning with AI, in times of COVID-19 and WFH


These are not easy times for enterprises, for whom the business continuity is getting affected by these extraordinary circumstances. In times of social distancing, it's imperative for enterprises, employees & customers to stay connected, no matter where they may be working from. 

Every company, big or small, is grappling with an influx of queries from customers and employees, given the COVID-19 pandemic. Tune into the webinar to learn executable strategies on how you can turn-around the BCP threat using Conversational AI, in under 7 days.

What you'll be able to do

  • Automate Customer Support and HR FAQs with a WhatsApp Chatbot
  • Transition to Conversational IVR with Automated Voice-Bots
  • Automate ITSM for to enable efficient WFH

Raghu RavinutalaVartika Verma
Director of Marketing
Yellow Messenger

Vartika Verma's professional journey of 11 years has been invested in the area of brand marketing and growth for technology companies. Working shoulder to shoulder with founders and core team members of companies like Directi, Rocket Internet, Hike Messenger, MobiKwik, Payoneer and YellowMessenger has given her a ringside-view at building billion dollar businesses from the ground up.

She is currently the Director of Marketing for the world’s leading conversational AI platform – Yellow Messenger. Using a consumer first approach, she is able to influence the culture of organisations across product, sales, marketing, support and engineering teams to create winning products and customer experiences. This includes primary market research, creating brand awareness, customer acquisition, customer analysis and segmentation, retention strategy, and creating go-to-market strategies for new products and markets.

Her thoughts on modern marketing have also been published in Huffington Post, Ad Age, Exchange4Media and YourStory. Vartika has won 3 Abby Awards for creativity in marketing media and for establishing distinguished brands

Get an in-depth understanding of Story Telling.

Storytelling is the key to building a strong startup brand. Learn what storytelling is all about and how it matters to businesses. Find out how storytelling can help you sell your ideas/product/venture/ you yourself as a founder better.

Course Curriculum

  • Automate Customer Support and HR FAQs with a WhatsApp Chatbot
  • Transition to Conversational IVR with Automated Voice-Bots
  • Automate ITSM for to enable efficient WFH


Frequently Asked Questions

What If I have more questions about my learning?

The platform offers a forum and community of learners, experts, and professionals who would be supporting your endeavors as you learn with the course. The forum extends support to answer any questions or clarify any doubts.

What additional support is extended beyond the course program?

TiE Institute is an initiative of TiE Delhi NCR which has been helping the startup community build, launch and scale startups for over 2 decades. The community has thousands of entrepreneurs and as such conducts various learning and mentoring events. All these opportunities are available to candidates should they wish to continue with TiE Delhi NCR.

How do I access the course?

The platform has been purposefully built to be accessible across devices. All you need is a mobile./laptop with a steady connection. The platform works especially on mobile screens as well in order to ensure learners are able to learn as per their convenience and available time.